USPS^® Leadership 101   Leadership in the 21^st Century

          For more information contact P/R/C Edwin G. Kridler, SN ,   843-870-5342 or ekridler@bellsouth.net

(Register Here) (Faculty Resumes)

When:        Thursday, 5 January 2017

Where: The Raleigh Ramada Inn
                   1520 Blue Ridge Road, Raleigh, NC 27607-
Rooms Available at The Raleigh Ramada Inn
                   1520 Blue Ridge Road, Raleigh, NC, 27607-
                   Next door to USPS HQ
                   Book By Phone: 1- 919 832-4100
                   Group Rate - $67.30 per night, plus tax - includes hot breakfast daily.
Reservation Code is "GCUSPS17" Rate Available for 4, 5 & 6 January 2017

Maximum Attendance:  30 - minimum attendance 10.
Reservations Deadline, 1 December 2016.

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Mission:     Continue developing District and Squadron members as leaders and role models.

Goals:

• Provide training that is scalable and repeatable at various organizational levels
• Provide leadership training consistent with USPS
• Utilize courses/programs previously developed (Leadership Development, Operations Training and Instructor Development)
• Build new material designed specifically for USPS members

Prerequisites:  None.  This is a basic course and the first of three Leadership seminars to be taken in sequence. No advance preparation required.

Learning Objectives:

• Define the fundamentals of Leadership - differentiate between leading and managing
• Outline team building characteristics and skills
• Practice problem solving techniques
• Apply effective meeting capabilities

Media:  PowerPoint slides - Group Live (instructor presenting materials with student interaction)
Materials:  Detailed course notes provided to each student
Activities:  Team exercises and practice case studies
Certificate:  Successful students will receive a certificate
Participants:  All USPS members are encouraged to attend.
Fee:  This course is made available at a reduced price of $49 thanks to a $50 per attendee contribution from the USPS^® Century Fund.  All students will be charged $49.00 for each class.
Maximum Attendance:  30 - minimum attendance 10
For more information regarding administrative policies such as complaint and refund, please contact our office at 888-367-8777
Registrations: Online registrations will be handled through USPS Headquarters where students can pay by credit card. Students may also pay by check mailed to HQ.

Agenda

Introduction and Ice-breaker  9:00am - 9:30am

Module 1:  9:30am - 10:30am:  Leadership Knowledge and Skills - fundamental principles of leadership and management in the USPS setting

• Definition of Leadership
• Leadership vs. Management
• Principles of Leadership
• Cycle of Change

Break: 10:30am - 10:45 am

Module 2: 10:45am - 12:00pm:  Teambuilding Techniques - methods for developing and managing high-performance work teams and committees.

• Attitudes
• Art of Delegation in a USPS setting - RACI (responsibility, accountability, consult, inform)
• Building and Managing Teams (Committees and other work teams)

Break: 12:00pm - 1:00pm - Working Lunch (begin Case Study)

Module 3: 1:00pm - 2:30pm:  Problem Solving - Conflict Resolution, Growth, Team Involvement, Preventing Team Conflict - hands on application using the knowledge and skills gained in Modules 1 and 2.

• Case Study featuring P/C Grumpy Jones, SN
• Solution Report-out - summary of team prepared solution

Break: 2:30pm - 2:45pm

Module 4: 2:45pm - 3:15pm:  USPS Structure, Jobs, Responsibilities and Traditions (Uniforms, Etiquette, Flags) - Brief Review of Operations Training: Leadership Summary Part 1 - USPS Application

• Squadron, District, National Organization Structure and Meetings
• Symbols
• Communications and Etiquette

Module 5: 3:15pm - 3:45pm:  Planning and Executing Effective Meetings - Rules of the Road for General, Committee, Dinner, Council, District and other USPS meeting settings Summary Part 2 - USPS Application

• Meeting Protocols
• Qualities of a Good Meeting - How Good Leaders Conduct Meetings
• Self-study Appendix - Reference material on Parliamentary Procedure

Closing, Evaluation and Follow-up 3:45pm - 4:00pm

What Students Say about this course:

• Leadership versus Management was very informative.
• I will be able to use the RACI model in my job and squadron position.
• The Case Study was great. I really enjoyed working with other members on my team.
• The Operations Training module was a good review.
• I learned some new tips on conducting meetings.
• I will be able to immediately apply the skills learned in this class.
• On a scale of 1 to 5, members rate the "value for money" they received from participating in this training an average of 4.5 based on their costs for attending i.e. time, travel, hotel, meals, and course fee where 5 is the highest.

Course Facilitator: R/C Anita F. Walker, JN

Anita is the Chair of the National Leadership Development Committees, a Certified Instructor, and an Operations Training Program presenter. She teaches Instructor Development and the Public Boating Course.  Anita has a BS in Economics from the University of Illinois and an MBA in Operations Management from Illinois Benedictine University.  During her manufacturing/consulting days, Anita was on the national training team employee faculty for Johnson and Johnson, Coopers & Lybrand, Gemini Consulting and KPMG.   Subjects included: Leadership Development, Team Building, Quality, Operations/Supply Chain Improvement, Organizational Structure and Strategy, Organizational Turnaround, Safety and other manufacturing/government topics.

Please call or email to indicate your interest:
Contact P/R/C Edwin G. Kridler, SN    843-870-5342 or ekridler@bellsouth.net

(Register Here)     The course will be held on Thursday 5 January 2017.