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USPS®
Leadership 102 Leadership in the 21st Century |
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For more information contact Stf/C Harold W. O'Briant, Jr., JN , 252-241-4328 or hobriant@juno.com
(Register Here) (Faculty Resumes)
When: Friday, 6 January 2017
Where:
The Raleigh Ramada Inn
1520 Blue Ridge Road, Raleigh, NC 27607-
Rooms Available at The Raleigh Ramada Inn
1520 Blue Ridge Road, Raleigh, NC, 27607-
Next door to USPS HQ
Book By Phone: 1- 919 832-4100
Group Rate - $67.30 per night, plus tax - includes hot breakfast daily.
Reservation Code is "GCUSPS17" Rate Available for 4, 5 & 6 January 2017
Maximum Attendance: 30 - minimum attendance 10.
Reservations Deadline, 1 December 2016.
Mission: Continue developing District and Squadron members as leaders and role models. Provide leadership development for members of other organizations.
Goals:
- Provide training that is scalable and repeatable at various organizational levels
- Provide leadership training consistent with USPS and other enterprise strategies
- Utilize courses/programs previously developed (Leadership Development, Operations Training and Instructor Development)
- Build new material designed specifically for USPS members and other participants from the public
Prerequisites: This is an intermediate course. USPS Leadership LD 101 completion is the prerequisite for attendance. No advance preparation is required.
Learning Objectives:
- Define various leadership styles - self identify styles and practice strategies (actions) for working with people of differing styles
- Outline goal oriented leadership characteristics; specifically how to formulate, select and measure goals
- Practice problem solving techniques
- Apply effective meeting capabilities
Media: PowerPoint slides - Group Live (instructor presenting materials with student interaction)
Materials: Detailed course notes provided to each student
Activities: Team exercises and practice case studies
Certificate: Successful students will receive a certificate.
Participants: All USPS members are encouraged to attend.
Fee: This course is made available at a reduced price of $49 thanks to a $50 per attendee contribution from the USPS® Century Fund. All students will be charged $49.00 for each class.
Maximum Attendance: 30 - minimum attendance 10
For more information regarding administrative policies such as complaint and refund, please contact our office at 888-367-8777
Agenda
Introduction and Ice-breaker 9:00am - 9:15m
Module 1: 9:15am - 10:45am: (break included): Leadership Knowledge and Skills - introduce or re-affirm the fundamentals of leadership
- Leadership Styles
- Different Styles of Leadership
- Finding your own style
- Implications of different styles in the USPS
- This module will combine lecture and team exercises
Module 2: 10:45am - 12:00pm: Teambuilding Techniques - methods for developing and managing high-performance work teams and committees in the USPS environment
- Fundamentals of Problem Solving
- Goal Oriented Leadership: Formulating goals in the USPS environment
- Goal Development and Setting Objectives
- Selecting Milestones
- Measuring performance
- RACI review
- This module will build upon the skills learned in the LD 101 seminar and feature some practical tools for analyzing problem situations with action steps
Module 3: 1:00pm - 2:30pm: Problem Solving - Develop goals and an action plan to address a typical squadron challenge - hands on application using the knowledge and skills gained in LD 101 training
- Case Study featuring Cdr Grumpy Wilson, SN, his wife, Evil Queen, Lt/C Happy Peters, JN and the other Diamond Mine Squadron characters - This squadron is no longer in Wisconsin, but now in Alabama
- Solution Report-out - summary of team prepared solution
Module 4: 2:45pm - 3:15pm: Operations Training and Other Issues.
- Resources - USPS websites, Bylaws, Operations Manual, Job Descriptions - Where to look and what to read
- Bridge team and important responsibilities
- Looking ahead to the year as Commander
Module 5: 3:15pm - 3:45pm: Planning and Executing Effective Meetings - Platform Presence
- Use your own style
- Active listening
- The Art of Questioning
What Students Say about this course:
- The leadership styles module was very helpful. Now I know how to deal with different personalities.
- The example of membership goal setting was very helpful. I learned how to set a reasonable goal and then measure it.
- The Case Study was very realistic and working through the problems was a great exercise.
- I really enjoyed working with other members on my team.
- The Bridge Team responsibilities section brought up things I did not know.
- I learned some new tips on active listening and questioning to improve understanding.
- I will be able to immediately apply the skills learned in this class.
- On a scale of 1 to 5, members rate the "value for money" they received from participating in this training an average of 4.6 based on their costs for attending i.e. time, travel, hotel, meals, and course fee where 5 is the highest.
Course Facilitator: R/C Anita F. Walker, JN
Anita is the Chair of the National Leadership Development Committees, a Certified Instructor, and an Operations Training Program presenter. She teaches Instructor Development and the Public Boating Course. Anita has a BS in Economics from the University of Illinois and an MBA in Operations Management from Illinois Benedictine University. During her manufacturing/consulting days, Anita was on the national training team employee faculty for Johnson and Johnson, Coopers & Lybrand, Gemini Consulting and KPMG. Subjects included: Leadership Development, Team Building, Quality, Operations/Supply Chain Improvement, Organizational Structure and Strategy, Organizational Turnaround, Safety and other manufacturing/government topics.
Please call or email to indicate your interest:
Contact Stf/C Harold W. O'Briant, Jr., JN 252-241-4328 or hobriant@juno.com
(Register Here) The course will be held on Friday 6 January 2017.